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"Your Story"
This page is dedicated to the many people, families, staff and communities that Nanook met and touched and the inspiration that he bough to so many.
I could tell you so many stories of the people we met and the impact that I got to see first hand of how Nanook was able to change a child's / elderly person's perspective of life in a split second.
Nanook and I did not want anything in return, but to just help everyone deal with the day to day troubles in life, and for me, I was just the lucky one that got to hold his lead and allowed me to see what
"Magic" he performed with every person he met.
So, please read on and I am sure the Stories of the Families, Fellow Volunteers and Staff that had the privilege to meet my boy and how he was able to leave an ever lasting Paw Print on their Souls.
xxx Love you Nanook. - Dad
"These are Your Stories" - enjoy
A little bit about the Web Designers
When it comes to the story of meeting Nanook, there is no better contributing factor than simply a "sliding doors moment. Telling this story and the meeting of Nanook, Gavin & Sandy has been a difficult one. I have procrastinated over these words for a very long time. It has been a writers block like no other purely because I wanted to make sure I did it justice.
We all remember where we were at any given moment when it comes to such special chances. Meeting Nanook was not just a chance, it was the beginning of something bigger than any of us would realise at the time.
We were on a family adventure to the Roma Street Parklands Forest Lights. Family time to us is very precious and this was another "making memories" moment. We ventured through the pathways of lit up forestry and gardens on the night that contributed to capturing moments in the festive season. On the departure of the lighting exhibit we had a choice. Yep a choice is what most people would call it but we call it a chance. The chance to take the pathway to the left back to the car or take another pathway. We chose the later which led us directly to the magical Nanook Samuel.
Having an Alaskan Malamute ourselves, we were directly drawn to the grace and beauty of Nanook. We all chatted for a while, watched in awe and we were amazed in the presence of such an incredible puppy. Easy conversations and a moment that will never leave us to this day. We went home that night touched by Nanook's angelic being, our only blessed encounter with this pup.
For the month's that followed, we found Nanook's social pages and kept up to date with the adventures. Reading and seeing all of the work that Nanook & Gavin have done over the years of their work with so many charities was mind blowing. It takes more than a special pup and human to take on such greatness, it is beyond anything any of us will ever understand.
Following on from the heartfelt news, we too like all others that were touched by Nanook & Gavin, were thrusted into sadness. Then came the months that followed.
Fast forward from sadness, came a friendship that will last a lifetime. I just want to start with, when someone asks for help make sure you pay attention. Gavin posted on Nanook's page an initiative to create a website to honour his Nanook. Just as fate would have it, my daughter Brooke & I are website builders. Nothing would make us happier than to be able to donate back our time and knowledge, something so small compared to the charity work of Nanook & Gavin.
Life gives us options. If there is ever a sliding door moment presented to you, please take a chance. If it gives you what we were gifted with than wow what a chance moment indeed.
Gavin & Sandy, from my family to yours we will be forever grateful for having us apart of your world. We look forward to many more ways to be apart of your great work now with Sam & Mya-Grace. They won't ever replace Nanook but they most certainly will keep his legacy alive and flourishing. They will be able to double down on the puppy cuddles for many years to come. ~ Nichole Caple
Brooke Caple & Nichole Caple
"Kira" - Childrens Hospital Foundation Volunteer.
Kira got to help escort Nanook on many shifts while we visited the wards over the years - (I think Kira was Nanook's Favourite because she gave him Cream Biscuits)
My first memory of Nanook is when he and Gavin walked into the volunteer’s area one Thursday night at the Queensland Children’s Hospital. I had no idea as I arrived for my shift that night how much my world was about to be affected by a wonderful soul.
Nanook was the biggest and fluffiest giant of a dog I’d ever seen, but I was never once afraid around him. His big smile on his face was infectious and his personality as vibrant and large as his size. I couldn’t wait for the children to see him.
It became clear very quickly that Nanook was a favourite around the hospital. When I was on shift with Nanook and Gavin we could barely make it five steps before we had to stop for children, nurses, doctors, parents, other volunteers – everyone! Everyone wanted a pat and a photo with Nanook. I loved watching how people’s faces would change from stress/sadness/frustration to immediate joy when they saw Nanook. He took away all the pressure and stress of their lives. For a few moments they forgot what they were thinking of before and when they left, they were still smiling.
I get teary thinking about it and remembering. I miss Nanook. I miss him a lot. He wasn’t even my dog and yet he felt like mine.
Any time I was asked about my volunteering at the hospital, I couldn’t talk about it without mentioning Nanook - I still can’t. He was/is a massive part of what we do. My family in England, and my friends and family around Australia never met Nanook, but they followed his story on Facebook and Instagram. They would talk to me about Nanook without me bringing him up. They all loved seeing the photos and following his story. Nanook became not only a happy presence in the hospital, but also a needed smile amongst all the negativity on social media.
I saw him interact with the children and how well he handled some difficult situations. I remember one time when we took Nanook to visit two very young twin brothers (about 2 years old) who both were so excited by Nanook. They were so excited though that they were pulling on his fur. Four hands pulling on his fur must have been a struggle to put up with, but Nanook never snapped, never growled, and never moved away from them. He lay there allowing them to play with his fluffy fur until it was (thankfully for Nanook) time to move to the next bedroom. The smiles on the all children’s faces when they saw Nanook always brought me joy. Many parents would thank us for bringing Nanook around and say that was the first time their child had smiled all week.
Nanook wasn’t just a dog. His playful nature and caring soul affected my life and the lives of anyone who came into contact with him physically or virtually. He was a gentle giant; caring and warm. His connection with and affection for Gavin was obvious. I loved seeing the two of them together. Gavin was Nanook’s number one – that was very clear to anyone who saw them together, but Nanook had a giant heart. I remember being on shift with Nanook and Gavin; Nanook was surrounded by children when for no reason he turned his head and looked around behind him like he was looking for someone and then finally his eyes rested on me and he just stared, smiling. Then he turned his attention back to the children. It was like he just wanted to check where I was and that I was ok. It made me feel so special and happy. He had so much love for everyone and he gave it out so naturally and easily.
When Nanook passed I cried. But what shocked me was how affected my family in England, and my family and friends in Australia were as well. People who had never met him were calling me crying. I knew Nanook had made an impact, but it became evident at that moment just how far and deep that impact ran. There will never be another like Nanook, but I hope to continue his legacy and carry on his memory. Bringing smiles with stories and photos still to the children at the hospital. Nanook started something bigger than we could have imagined that first night that he walked into the Children’s Hospital. And now, his legacy continues.
Many thanks Kira for your permission to share your story, but more so for loving Nanook. He will not forget you.
"Evie and Daughter Nova"
Family from Townsville
We Met Evie and her little Buba "Nova" in PICU - Pediatric Intensive Care Unit in 2018 - A day I will never forget.
Gavin asked me to write a letter to describe what Nanook meant to me and explain what he did for me and my daughter... it is hard to put into words exactly how much Nanook did for us but honestly Nanook saved our lives. And I will never be able to thank him enough.
We were lucky to have the pleasure and honour of meeting Nanook (and Gavin) several times. The first time we met Nanook my daughter Nova, was there for her first open heart surgery at 2 months old - a tiny little baby less than 3 kg. It was scary. We have two dogs - they are my comfort and I missed them terribly being away from home for months (there picture sat above Nova in hospital), so when I heard there was a therapy dog I was instantly so excited.
When Nanook and Gavin entered the room, it was the first time I smiled and instantly felt safe, one cuddle with Nanook comforted me and made me fell like everything was going to be fine. Nanook had something special that I can't even describe but his wolf spirit helped me through and gave me strength and hope.
But honestly it was the next times that we saw Nanook that really saved us and made him mean more to me than I can describe. Nova was in hospital for her big second open heart surgery operation, it was a very scary and very long day. Sadly after her operation still in iCU she had an unfortunate and very unexpected complication that lead her being “resussed” and we almost lost her — this also started a traumatic several month stay in ICU.
After this event I felt like it put me in a state of shock where I felt like I was losing hope and courage and strength. I just sat by her bed day after day after day holding her little hand giving her everything I had. But I was losing my battle trying to fight hers for her. I needed Nanook and then there he was. I don't think I even spoke a word and I don't even know how long he stayed with me, but I just broke down and cuddled up to Nanook on that ICU floor and cried and cried.
I cried out everything into Nanooks fur and without a word Nanook heard me. Everything that I needed to let out - all the pain, worry, fear, hurt and anger — he eased it all and for that moment he made me feel comfort. But more than that Nanook gave me hope, in that moment when I felt all hope was lost Nanook gave me a light to hold onto too. Without him I would have drowned. He gave me his strength so that I could stay strong to fight for my girl, keep going and feel that we would make it through. And I will be forever grateful for the strength he shared with me.
But Nanook didn't only save me, I fully believe that it was Nanook's visits that saved my Nova's life. In that ICU Nova sadly kept deteriorating or not improv'ing and we seemed to be getting nowhere. And then Nanook visited her twice and she finally started to get better.
Each time he saw her it was like a bit more light shined through her. I don't know what would have happened if he hadn‘t given his spirit to Nova to make it through. He shared his love and strength gave her the miracle it took for her to make it. I fully believe he saved her and I will never be able to thank Nanook enough for that.
Though Nova didn't really remember meeting Nanook — the first time being too small, and the other times she was ventilated and sedated — but I know she felt him there every time and he comforted her in those moments. Nova knows Nanook. She recognises his photo and his name; she waves to him in the sky. She knew him. I believe he still watches over her.
Nanook had something special that I can't describe but I'm sure all who met him will say the same — he was something special. Thank you from everything I have Nanook, I will always be grateful, I will always love you and I will never forget you. So when you ask me to describe what Nanook meant to me, he meant everything because he gave me everything, he saved my little girl.
Thank You Evie and Nova for your permission to share your story about what Nanook did for you both. And thanks Nova for our Christmas ornament, will treasure for ever.
"Maddison " - A regular visitor to the Childrens Hospital
A real little Princess. Thank you for looking after Nanook too.
Dear Gavin
Over the last three years Maddison and I have spent many nights at the Queensland Children’s Hospital in Brisbane. There is little to look forward to when you are in hospital. Long days flowing into even longer evenings. We welcomed any distraction to our days during our hospital stays.
I first heard about Nanook in our first month of being in Brisbane. It was not long after this that we first got to meet Nanook (and of cause his “Dad”). Nanook was a big fluffy teddy bear, a dog that had a sense of how important his job was in bringing smiles to sick kid faces and how important it was to sit and be gentle. Even Maddison who has always been timid around dogs was instantly at ease as she interacted with Nanook from the door of her room.
Maddison and I recently had an extended hospital stay, it was long months of being in a hospital room away from our family and friends. Maddison was often very unwell throughout her admission meaning that she did not have much energy to play. Most evenings Maddison was asleep by 6 o’clock leaving me to entertain myself of an evening. My evenings were always brighter when Nanook was around. With a little whisper of “Nanooks here” I would sneak out of my room and eagerly await my turn for “Nanook Cuddles” (and was very excited when I got stickers to say so) before slipping back into our room. On occasions when Maddison was still away she always was able to muster up the energy to walk to her door and say a hello to Nanook before cuddling peacefully back up in her bed all the more brighter because of her little visit.
It is not just the patients of QCH that would look forward to Nanook and his daddy’s visits it was the staff and parents of the children as well. Even on a busy shift you could feel a change in the mood of the ward after the nurses got to have a visit with Nanook. I have lost count of the many times I would wander the floors of the hospital only to find a parent taking a selfie with Nanook, this always made me smile knowing that he had won another fan. There is something so heart-warming in the simple act of a dog bringing a smile to a stressed parent’s face and I never tired of seeing the excitement when a child stuck in a bed got to meet Nanook for the first time.
Maddison and I always appreciated the effort that you both made to regularly come and visit, and I appreciated the tireless work that you have done over the years through your fundraising for the foundation. It is because of the work you have done I know that Nanooks memory will live on not only in the hearts of the people he met along the way but within the very foundations of the hospital itself.
Fond Memories Vanessa and Maddison
(QCH Regulars 2017-2020)
Thank You Vanessa and Maddison for your permission to share your story about what Nanook did for you both. We will never forget you both.
"Little Grace, Magical Erin and Loving Mum Shelley and Dad Alex"
This Family from Northern NSW has been to hell and back, and meeting little Grace has been a highlight of our Journey through life.
Even after Grace was discharged, we have been in contact and the girls have even met Sam and Mya Grace. Yes, this is where the Grace comes from. A truly amazing and strong Family. Thank You for allowing Nanook into your lives.
10th October 2020
Alex, Shelley, Erin & Grace Korol
Testimony: The BIG impact of Nanook
This is the story about Nanook Samuel – the Malamute who has touched so many lives in a truly astounding way.
Nanook epitomized the word “big” in every aspect: size, heart in a physical and metaphysical sense, and character – to mention just a few attributes. To meet him for the first time is a truly remarkable experience.
For us that “sampling” came on the day of the last round of baby Grace’s first cycle of chemo. Grace’s older sibling Erin had spent from 7:30 am till 6 pm patiently by her baby sister and mum Shelley until I arrived at Brisbane. My family was eager to finish at the hospital and go home when I happened to come out on the 5th floor and was met with a sight of the great big furry creature walking out of the elevator wrapped in a red jacket escorted by a gentleman, whom he was then walking very calmly and confidently beside…
To my family’s then bewilderment I absolutely insisted that despite the long day spent at the hospital we had to stay put to witness the re-emergence of awe-inspiring giant following his visit to the Burns Unit. One of the least regretful decisions I have ever made 😊
Five months prior to that Shelley went into an appointment in Mackay with nothing packed or prepared, and that same day her and 2 kids were flown into Brisbane where Mum and baby Grace spent the next 5 months receiving life-saving treatment. The time that amounted to about a year spent permanently in Brisbane was isolating and lonely, and spending a moment with Nanook would fill a void of family presence so dearly missed being so far from home, to which the family never returned since that fateful day of the diagnosis.
Sadly, around one year after that day baby Grace had to have her right eye removed and a prosthetic was made for her orbit. This quickly turned into a persistently losing battle as Grace never allowed us to insert her prosthesis, and this had tangible social repercussions.
One Thursday Nanook and Gavin were checking into QCH for their weekly visits. Grace was so excited to see Nanook, she could not hold back, and Shelley quickly asked her if she would allow her to put the prosthetic eye in, so she could run to Nanook. Without a trace of hesitation, resistance or complaint Grace accepted her eye! That felt like a massive victory and Mum shed a tear inside as Nanook's presence helped us get to a place we were not able to previously.
On other occasions when Grace was not herself and quiet, Nanook picked up on it. The sensitivity and connection Nanook demonstrated is hard to put in words…He would sit with Grace ever so gently, low to the ground and lift his eyes to look with such softness. And our daughter was lifted from within! It was very touching to learn Nanook and Gavin attended every Thursday at QCH giving so freely of their time. We have learnt that Nanook not only visited children at QCH but also the elderly at other facilities
Experiences with Nanook and subsequent reminiscing about them have made the medical side of things substantially more manageable and made us forget the worries and treasure those memories even more.
As our baby Grace grows and gets to an age of understanding, we will love the opportunity to take her to Nanook’s painting and tell her this story we are sharing with you. And she will recall the special moments here at QCH where many reached out to support and encourage us to strength, showing us also – we were not alone.
It felt from the outset that Nanook inherently recognized his purpose on this Earth. To have been blessed with such imposing stature yet being so meek in character – meant he was a true representative of the “Gentle giant” category, but a very special one at that. The sheer volume of other testimonies from people on various social platforms outline amazing stories of their meetings with Nanook, and in trying to describe his scope of such interactions, one will be forgiven for running out of epithets.
It will therefore be far from exaggeration to state that the lives of some of the numerous young but very brave fighters in QLD Children’s hospital have, on occasions, been literally turned around – from the moment Nanook happened to have walked into their ward.
We have been privileged beyond comprehension to have spent many joyous play and photo sessions with Nanook, witnessing his forever charming “smile”, his incredible perception of the situation at hand and how it all translated into a huge emotional uplifting for those blessed to be around at those moments.
There was something ethereal about Nanook as he even appeared to have a light walk, and it is the belief in our family that it was because Nanook was a real angel on Earth! He may not have spent long down here, in human years, yet he brought about so many life-changing experiences, that you could spend years just trying to summarize such.
Thank you Alex and Shelley for your kind words of Nanook and your permission to allow me to share these, the same for the family of the 5 of you. so much joy and happiness. I am so luck to of met you all, and More so lucky you got to Meet my baby boy called "Nanook"
"Verity " - A very special lady, along with some other amazing people in ward 4C that cared for our recovering children while in hospital.
This ward was always special for us as we go to see so many children, and super hero Doctors and Nanook's loving Nursing Team .
Thank you all for loving my Nanook and the great job you do every single day.
Two beautiful hazel eyes, one big wet snout and a happy doggo smile, Nanook would be looking for his crunchy Nutri-grain treats. In all of his greatness he would saunter in, his fur flowing with his gait, ready for his Thursday meet and greet with the post surgery children. Thursday afternoon was our favourite, as us nurses’ waited impatiently to see if Nanook and Gav would visit.
I think we secretly loved Nanook’s visits more than the children did. He was such a gentle giant, he would be so patient and delicate around the children. Sometimes his size would be a little frightening at first, but his tender movements and bountiful fur soon had all of the kids smiling and posing for photos. This good boy never tired of the attention, he made sure to lift his head for all the patients and families to pat, and smile for a photo. Nanook really transformed our afternoons of chaos into calmness, and we never got to say thank you. You can never underestimate the power of animals, and we were so grateful he was brought into our lives.
Thank You Verity for your permission to allow me to share your story and photo. Your words give me comfort that my Nanook was able to help not just the children and families, but all of you as well. xxx Gavin ( aka - Nanooks Dad)
"Kimberley and Lili " - ( yes I know, its Nanook and I) the story below is from a very special mum and daughter that we met in 2016 at the Teddy Bears Picnic.
They have the strength of two Lioness and continue to be strong considering the journey they have been on. We where so lucky to be part of their journey.
We first met Nanook at the CHF Teddy Bears Picnic in 2016 and my daughter was taken by his gentle nature. His visits to the hospital bed brought much joy and companionship to Lil and many children who couldn't journey out of their isolation rooms due to chronic conditions. Also to the staff, a big hug would change their day. Nanook became an unofficial mascot of the "Hotel Cilento", something positive to remember during a period of trauma and stress.
At home, you were always able to journey with him to far off places online when a "holiday" was impossible. Over the years Lil and Nanooks' lives paralleled as the both suffered intense seizures and both required medical teams to give it all they've got to bring them back. So understandably the loss of Nanook absolutely devasted us. Nanook and Gav went paw and hand together. They didn't just voluntarily visit children, they also went to nursing homes. On Christmas day they selflessly visited others and the passionately worked many a CHF telethon to ensure better services and support for families in years to come. Gavs' words of support to many a family give strength in the hardest of times . Nanooks legacy will live forever.
Thank You Kimberley for your permission to allow me to share your story and photo. Each and every word pulls onn my heart strings and keeps Nanooks memories alive inside me . Seeing and Hearing of the struggles that these two have endured gives me solus that Nanook touched this family in so many ways. Thank you Kimberley and God Bless you little Lil.
"Deb " - Well, what can i say about this lady, some times i think Nanook was more part of her family than mine.
Everytime we visited the Childrens Hospital Foundation, or attended any events like the Telethon, Deb was there to greet us with open arms, She even knew my real name, not as Nanook's Dad.
Nanook I’ll always remember the first time I met Nanook. I had only been at the Children’s Hospital Foundation for a few months and someone came into the office I shared and said “Nook’s here!!” I said “who’s Nook” and they said “come see for yourself” with a big smile on their face. I had already seen so many amazing things since starting, I ventured down very eagerly. When I got downstairs, there he was, one of the most beautiful dogs I had ever seen in my life and he was so big!
I went straight up to him and hugged him. It was an instant reaction . He let me stay there for a while, then he just walked around letting everyone pat him. I sat on the floor then and called him, he came barreling towards me and LITERALLY bowled me over. All 60kgs of him. I couldn’t stop laughing and smiling. After that, whenever I heard anyone yell out that Nook was there, I flew down the steps. I don’t think I even touched any steps on the way down. I was always so excited to see him.
Even I was amazed at how much I loved Nook so quickly. He just had that effect on me and many others I think. The amount of sick kids that he helped was countless. I know their faces lit up whenever he entered a room. He just had such a warm and loveable personality. He even came to visit us when we were working at Telethon. I loved Nook’s visits, each one was so very special. I know Gav must have gone through a fortune in treats even just for the amount of photos we wanted to take with him. I loved his fluffy fur, his tie that he wore , his warmth, definitely the hugs but most of all I loved his eyes. His eyes said a lot about Nook. They were full of love and a knowledge that he knew he was here to help people.
Yes, there was something very special about Nook, he just made you feel good. He just made you happy. Well, he definitely made me happy. Miss you Nook
Thank You Deb for your permission to share your story and your photo. We loved visiting CHF HQ and seeing the amazing work that you all do for the Foundation and the children and families of the QCH. Love meeting you all and hope our connection continues. Warm wishes to the whole team.
"Deb " - It was when Nanook was about 18mths old when we met Deb at the local Pet Stock, and it was Nanook that helped build a friendship that with Deb and Tony that will last a life time. Nanook was just not a Therapy Dog to many people, he was ambassador of bringing people together. So thank you Debbie for caring and loving my boy so so much.
Having you join our visits to the Hospital and seeing Nanook work his magic was truly priceless, so Thank you for what you did for Nanook over the years. You and Tony are beautiful people.
Sometimes someone walks into your life for a reason and one day many years ago I had 4 fluffy paws walk into my life, I looked into his angel eyes and new that we would meet again. A wee while later our paths crossed again and those angel eyes had a story to tell and a job he wanted to do. It was from that day forward that I was privileged to be part of Nanook’s life. Having worked in the pet industry for many years I could see he really was “man’s best friend”. I had a “I had cuddles with Nanook” sticker on my work laptop and Nanook was my screen saver. I would open up my computer as I travelled for work throughout QLD and people would say “Oh! you know Nanook” and we would talk about his amazing work. So many lives have been touched by his paw directly or indirectly.
I was privileged to be able to go on a hospital visit twice with Nanook as I worked for the brand Holistic Select who was Nanooks Delta sponsor. The impact that these visits had on me will stay with me for life. He had a job he wanted to do, he did it well and it was very important. He wanted to put smiles on the faces of children, he wanted to make them feel better. He was King Of The Ward when he was on duty, everyone knew him, everyone wanted to say hello and pat him…..children, parents, doctors, nurses, support staff …….he put a smile on everyone’s face, he gave them a few minutes of happy distraction and a lifetime memory. He finished his shift proud as punch….I could see the satisfaction on his face. I finished the visit with a tear in my eye and proud and fortunate to be by his side. I immediately thought what a fine job his mum and dad Gavin and Sandy have done raising this lad!
Often Tony & I used to pop around and see Nanook at home. This big beautiful furball would greet us at the gate with his wagging tail and his beautiful eyes would welcome us. He always knew we would smuggle him a treat… a new toy or a Whimzees Veggie Ear or Toothbrush. After lots of pats and cuddles off we would go home with the biggest smiles on our faces that lasted and lasted. Even writing this brings a smile.
Thank you Nanook for simply being you, for the smiles, for the laughs and the tears. We miss you immensely and you will live on in our hearts. I know you are up there watching down on everyone and guiding Sam & Mya on their life journeys.
Love , Deb and Tony
Thank You Deb and Tony for your permission to share your story and your photo. Having you see what Nanook with the Children at the Hospital was truly amazing.
Thank you again for Brining Holistic Select and Delta Therapy Dogs together also. Regards, Your friend Gavin ( aka Nanooks Dad).
"Flick " - As we travel through life , we meet so many people. The likes of this lady Flick, was a true gem. She knew that Nanook was a little different and special. During the years we met up again in the Snow in Victoria, and with the Support of Rob and Flick, Nanook tried what this breed was meant for.
Pulling a Sled. As for Nanook, he was more of a Therapy pup, not an athleat like all his other friends that day. Thank you Flick for allowing Nanook to be a Sled dog once in his life.
There aren’t too many dogs that have a heart as big as Nanook’s ,he devoted his whole life to helping others and making them feel loved and special. I had heard so much about his adventures and therapy work before I ever met this beautiful boy. What made me all the more interested in him was that he was an Alaskan Malamute ,a breed very close to my own heart as I have owned them for over 30 years.
I remember the first time I met Nanook it was on an Alaskan Malamute and Siberian Husky walk at Manly and then at the Mally Muster ,what a gorgeous boy and beautiful bond that he and Gavin share. I loved hearing of their adventures travelling around Australia, I caught up with them down at the snow on two occasions,the second time we had fun trying to turn him into a sled dog but alas his heart belonged to the kids . He is quite a legend and will always be in the hearts of the people he met and touched . I saw his photo at the Manly vets last week and it made me sad to think that he is missed so much . You are one very special boy Nanook
Thank You Flick for your permission to share your story and your photo. Nanook loved the snow, and he loved being with the rest of the pups while he was there. A very big thanks for allowing Nanook to try something on his Bucket List . Being a Sled Dog. You and Rob are Gems, so thank you.
"Michelle " - I am sure if Nanook had a Girlfriend in real life , Michelle would be her. For nearly 5 years Nanook and I visited the Redlands Residential Aged Care unit in Cleveland.
Michelle as the Recreational Officer escorted us around he wards to meet some amazing people, and they loved hearing our stories and could not wait for us to return each week.
Where do I begin and this is in two parts there is my story and then the story from Redlands Residential Care , I first met both you and Nanook In June 2017. I had heard so much about you both and had seen the photos but nothing was in comparison as to my first time seeing you both. Nanook was huge 😊 and a beautiful boy with a warm kind heart that I felt right away, and the love that you both shared for each other was beautiful to watch, I knew right then that you two had a special bond that I admired and was in awe. We spoke about my old boy and the trials and you Gavin gave me hope and strength when things did scare me and that we as in animal parents will do anything for our kids. And Gavin you did. I looked forward to your visits cause I got to hug your boy and smelt pretty, and you were a very close second to getting a hug from me.
I felt the love you had for Nanook and visa versa. I remember one morning he was my Prince and still have the photos to show it. Gavin your work in what you do for Delta Dogs is without a doubt amazing, unconditional, rewarding, and we get to be a part of your life. You had shared at times Nanooks health issues and we shared a common bond through our fur children and for that I will never forget. You completed each other there was no other way to describe it, I remember asking you one morning can you get Nanook to stand up, you said look we try not to do that and I swear Nanook looked at me and you and said YES PLEASE DAD CAN I, and you did agree and the smile on his face was priceless and he looked like he had fun doing so, being that it was a bit naughty 😉 I will never forget the love and bond that you both shared and he will never be forgotten ever.
The day I heard the news of the passing of your boy was unbearable and all I wanted to do was give you a massive hug but Covid had taken that away from me, I hope to one day soon give you that hug. Your boy will never be forgotten and will hold him dear.
On behalf of our residents at RRC we wish to say Thank You, thank you for the smiles, the laughter, the kindness that you both had shared to all staff and families included. You both were stars in our eyes. They all looked forward to your visits and loved your company. You were a part of the family and we were with you. Nanook always knew when some one needed more cuddles and who to go to, to get some more cuddles or smackos (provided by dad) or some morning tea😊 😉
He just had that way about him and was amazing to watch. I remember one visit, where I asked if you both would like to visit a resident, knowing that this person loved dogs, the resident was un aware as to how big or small your boy was and when he was sitting in front of them, they nearly bumped heads. The reaction from that moment was laughter and smiles . The smiles that he brought no words can describe and will never be forgotten. Gavin you were made for doing this and it showed.
This is your calling and even though your boy is no longer with us in the life, he is still with you and you know I believe in that. We all felt the loss of your beloved Nanook not only for you being his dad, we felt the loss for your family as well. The countless charities that you both took part in and seeing the pictures from the children’s hospital and still on going with Delta Dogs.
Gavin we can’t wait to see what happens next in your next adventure and can’t wait to meet your two new fur babies Sam and Mya Grace. I admit doing this made me cry and had to walk away and come back, but I hope that this is okay
With love from Michelle x
Thank You Michelle for your permission to share your story and your photo. Nanook loved visiting you all, but I too loved meeting so many people that had amazing lives, and i loved listing to their stories. So much history and memories for them to share. So thank you to all of you. xxx Gavin ( aka Nanooks Dad).
"Lilly " - This little lady is such a real little star, every time Lilly knew Nanook was at the Hospital, she had to come find him. But Also, Nanook had to come and find Lilly to get a a pat and sneak in a cuddle.
Over the Years Lilly and Nanook started to become regulars and always met up. From Her Bed side, to the Kids Zone, they always found each other.
Once upon a time, there was a little but very brave girl called Lilly. Lilly started a never ending battle with an army of monsters that took over her body. During that battle she had many bad days but some very special days. On her extra special days she made some amazing friends and unforgettable memories with some extraordinary people and Animals. The extraordinary people and Animals made her days a little brighter and helped her survive the battles with a smile.
One Day Lilly met a magical creature. He entered her room wearing his invisible cape that only the littlest of warriors can see. He had 4 Giant Gentle Paws, The fluffiest yet softest coat and a magic twinkle in his enormously kind eyes. Meet Nanook The Great. Nanook The Great had a VERY special job. He made Lilly and all of the little warriors, fighting big battles giggle and smile. He brought them a little happiness in their darkest days. He filled their hospital rooms with so much joy and the most magical cuddles.
One Day Heavens need for Nanook the great was stronger that that of Earth. Nanook The Great had to say goodbye to his loved ones and take on the very special job that heaven and the Universe had waiting for him. A job so special that only a magical creature with the purest heart could fill. Thankyou Nanook the Great for being a huge part of Lilly's journey and letting us be a part of yours. The Hospital will never be the same without you.
Thank you Lilly and Kayla for your permission to share your story and your photo. Nanook always loved just sitting around with Lilly and watching the world go by. He also loved just sitting by Lilly's bed and waited for a Pat, luck he was just the right height for pats and treats. Thank you for your kind words and loving our dear little Magical Creature called Nanook.
"Lyn " - Our Visits to the Children Hospital was not always about the Children, but also the families that we met along the way. They allowed us into their lives, and we shared our life and stories with them.
We go to know these familes, we go to, in a very small way, followed their sorrows, so the least we could do was provide them a small amount of comfort.
Our story is with Nanook began in 2016 I think We May have been some of Nooks early hospital visits. We first met when my twin grandsons Teddy and Bradley were seriously I'll in the Brisbane Childrens hospital. One of the twins Teddy had a 5 month stay he was seriously ill and underwent many invasive procedures and one life threatening surgery. His twin Bradley spent 1/2 of this time in hospital with him and 1/2 with myself and his aunt in accommodation nearby. Our beautiful boys have very complex medical conditions as they were born with a very rare chromosome deletion and are probably amongst only a handful of children in the world with this deletion It requires many trips to hospital and many invasive procedures for the boys this is very scary and being away from home in the bush and all their animals is extremely distressing not only for them but for their mum also. This trip was being extremely difficult as the twins had both begun to have major seizures and as a family we were exhausted traumatized and really struggling.
Then into our live came the most beautiful loving and understanding animal I have ever met. The incredible Nanook. Our boys fell in love at first sight. As disabled kids and only being 4, they weren't exactly gentle. The amazing Nook took one look at them and new they were special he let them hug him lie on him kiss him and bury their little hands in his fur, he was incredibly patient and the joy and smiles on the faces of those little boys brought tears to my eyes. We had many visits from our special friend over that and many visits he never failed to look into our eyes and give us his love understanding and support. It meant as much to me as the twins and as a person suffering from severe depression I only had to look into those eyes and know i was understood and had a friend. Even photos of Nook helped the boys and myself and to this day they still will bring up photos of him on the iPads and smile with great pleasure. I have never met an animal who’s eyes could see into my soul and fill Me with his love and support Nanook you were so much more than a therapy dog you were the best counsellor and one of my dearest friends You will never be forgotten as you live on in so many hearts. I still look at your pictures and feel your spirit and your love.
Thankyou for being such a special part of our lives and thankyou Gavin for sharing your incredible boy with us x
Thank you Lyn for your permission to share your story. We were so lucky to of met you and your beautiful family, All of you. Nanooks Eyes were the windows to his soul, and so many people found comfort in these eyes, even if he had to lift his head from a sleep to say hi. So thank you Lyn.
"Rosie " - I tell you what, if Rosie could, she would sweep Nanook away from me in a heart beat. As a nurse at the Childrens Hospital, Rosie had to share Nanook with the others, and sometimes i think she did not want to give him up.
Nanook - I met him exactly when I needed to.
He appeared on our ward one busy Thursday evening like a big giant fluffy angel with the kindest eyes. Apparently, he was there for the kids, us nurses like to think he came to see us. And I believe he came to see me.
I've been nursing in paediatrics for a very long time, long enough to loads of changes, hospitals close, new huge ones built, and our jobs become very very different to what nursing was years ago. I was struggling with my love & passion for the job, something I had for a very long time, viewing it as a privilege and honour to care for sick children. I'd lost my way and feeling like a lot of the soul had been taken out of nursing. Jaded by what can be a negative environment with sick children, dealing with difficult people and stressed over worked staff on a daily.
Then one day Nanook walked in. Just when I needed to meet him. There was, after all, some soul left in the hospital. This big gentle giant of a fluffy angel was there like a miracle-pure joy and love and kindness goodness. There purely just so visits and cheer people up. His companion Gavin, giving up his time every week to take Nanook out and about to do just that-sprinkle pure joy, love, kindness and goodness to all those they met.
In a world full of sadness and problems, to see someone like Gavin do something so selfless kind and giving, is just what we all need to see, to believe and know that there is good people and good thing happening and people with purely good hearts. It is rare, but it is there.
Nanook gave that feeling of joy and happy to all those he met and the hospital that is a pretty special gift to give and much needed. Thank you Gavin, Soooooo very much for giving up your time and brining Nanook to see us, Me
Thankyou Gavin, for showing us there is goodness in the world and truly good people.
Thankyou nanook for sprinkling joy all over the Hospital, and me.
You will not be forgotten,
Love Rosie xxx
Thank you Rosie for your permission to share your story and your photo. Nanook and I always felt very special when we visited 4C. i know it was always busy, but you always had time to stop and say hi to Nanook and I , and i am so grateful for that. It was not about me, it was about Nanook, but thank you Rosie.
"Tiana and Katrina " - Time is all we have on this earth, and for some, this is alot less than other. Doing and seeing as many people as we could while Nanook and little Tiana were here on this earth was all we were asking for.
I know Tiana was a bit cautious of this big Magical creature Named Nanook, but at least she had the chance to meet him before they both said goodbye one last time.
Nanook and Tiana first met in 2018 when she had her final clearance and was ready to ring the end of treatment cancer bell. We were met by Nanook and Gavin on Level 2, and Tiana wasn't quite sure of him, as he was bigger then her at the time, but continued to talk about the big puppy afterwards. Nanook became a special part of our lives that day, and we looked forward to more pats on other visits to the children's hospital. Sadly on the 9th April 2021, Tiana joined Nanook in the stars as she lost her battle with Severe lung disease following her cancer treatment.
We have no doubt they are happy playing together now reunited. We thank Gavin and Nanook for their countless hours of dedication to bring smiles and pats to seriously ill children and their friends and family. Sometimes its the only moment of happiness a child will have on a bad day.
Katrina on behalf of Tiana, Lynette, Rien and James and family.
Thank you Lynette and Rien for your permission to share your story and your photo. I so wish Nanook and i could of done so much more while he was with us, but i hope his memory with Tiana gives you a little bit of peace that she got to meet this Fluffy Magical Creature called " Nanook"
"Rebecca " - If there were Guardian Angels that walked this earth, than this Lady is one of them. Since the day Nanook and I met Beck, we knew we were in good hands. Rebecca was there in the good times, and was also there in the final hours of my baby passing away. Nanook lived a full life, and it was the likes of this lady that was there for us 24 hrs a day. Even if I had a silly question about Nanooks Health, she had the answer or advise. This lady drove 1.5 hrs when she had learnt that Nanook was in a critical state and that he would not see the next 30 min out. The whole event was something that I would not of turned my back on as painful as it was, but i needed to be there for Nanook, and so was Rebecca. She didn't just care for Nanook, but she also looked after me. One Special Lady. Her name is Rebecca. - Thank you Gem.
The story of my time with Nanook is less about words and more about the imagery. They say a picture can paint a thousand words and this has never been truer than when it comes to Nanook.
Working at Manly Road 24hr Veterinary Hospital as the Social Media and Digital Marketing Manager I think I have captured more photos of Nanook than any other patient/pet.
I discovered very quickly on that my interest in Nanook was not just about the immense size and stature of this incredible Malamute but rather that his presence always and without fail would draw your complete attention to him. He drew you in like a malamute magnet and kept you in this complete state of wonder long after he was gone.
Over the years getting to know Gavin and Nanook I found myself hoping I would be at work for every vaccination and Delta Wellness Examination and then wishing HE was NOT there when he was in for more serious medical reasons.
Gavin and Nanook were always more than obliging with my requests for photos and through the lens I fell in love with this incredible dog and was in complete awe of the unbreakable bond between him and his dad.
I loved drawing attention to Nanook and his charity work. It was such an honour to highlight the incredible journey that Nanook and Gavin were on and their unshakeable commitment to each other. The adventures they undertook together, their tireless work with children and the elderly is undeniably unique and awe inspiring.
To me personally Nanook became so much more than just a great photo op and patient of Manly Road Vet. One of the things I loved to do was introduce Nanook to new team members of MRVH. Watching the look on their faces when they met him for the first time was so much fun for me. I would think to myself of these new encounters with Nanook …”How cool for this person to learn for the first time that Nanook exists”. I would compare the experience to watching a movie with a friend that you have already seen but that you know they will absolutely love. You get to share the experience like it was your own all over again.
As I sit here at my home computer I have Nanooks dog tag that Gavin pressed into my hand the day that Nanook crossed the Rainbow Bridge. He is in my work space at MRVH via a Nanook sticker on my computer, he is in my memories and he is in the tears streaming down my face as I try to put on paper what Nanook meant to me. There is no denying he was a great dog. I have met a lot of great dogs in my 20 plus years in the Veterinary industry. Nanook was just so much more. Beyond words, beyond any photograph, Nanook just was Nanook. A prince, a precious gem an irreplaceable soul.
Love you Mook.
Thank you Rebecca for your permission to share your story and your photos. I know that 8 years was not enough time for you to capture a photo of you and Nanook together, but you saw Nanooks Soul through the lens, but you felt his heart in your hands, so please appreciate that i can not say enough thanks for what you have done for Nanook Samuel and I hope his tag gives you peace knowing how much I feel for your loss too.
So, Thank you Mook for looking after Rebecca too.
"Bec " -Its not too hard for me to say , That Bec loved Nook like he was one of her family. Every visit to the Childrens Hospital Foundation, Every event we attended, Bec hat to seek us out for a pat, and more importantly a big cuddle from my little bear.
Bec was like our spokes person at CHF and most of the time the first person to greet us and get the first dibs on the cuddles, then she would say hello to me.LOL .
Here is my story on Nanook
I will never forget the day I met Nanook, Or as I like to call him Nookie. I hadn't been working long at the Childrens Hospital Foundation at the time. This particular day one of my colleges came running down the stairs to tell me Nanook was coming in. I had no idea who she was talking about. I asked her "who is Nanook"? She said "everyone knows Nanook" "He is a therapy dog". I adore dogs so I was looking forward to having a dog visit our office but I couldn't understand why everyone in the room was so excited about this dog coming to our office. I mean come on most of us have dogs at home, and I get they are amazing but the buzz in the office before he got there was electric.
THEN I saw why. Nanook and Gav came walking through the front door of The Foundation and I was in true amazement at this beautiful, gentle giant. Nanook had these eyes that just saw into your soul. I think that day I feel in love with Nookie.
After that Nookie was a regular visitor to The Foundation Building after his Deltra Therapy Dog Visit to the kids and staff at the Hospital. I am sure Gav and Nookie were exhausted tired by then however they continued to bring joy to our office regularly.
And boy did we need joy some days, especially the sad days. A visit from Nanook would just lift the whole office up, and we were always better for seeing him. (Sorry and you too Gav). What I loved the most about Nookie is how the kids loved him. I just loved seeing him walking around the hospital and in the many Juiced TV clips that show all the joy Nookie brought to our Kids. seeing this would always melt my heart and the hearts of The Foundation.
I will never forget the day Nanook crossed the rainbow bridge, and I am sure all of Brisbane feels the same. Facebook was awash with condolences, photos and stories of Nanook, talk about a celebrity Nanook!!!! But most of all I just felt an empty sad loss, there was many tears across the Foundation and the Hospital this day. Nanook was an angel sent from above to give people love, hope and light when they needed it most. And for that I thank you Nanook, You did your duty on this earth and you did it well.
Today Nanook now hangs on our wall at the Foundation Building, we still get to see those beautiful eyes that see through your soul.
Thanks Gavin for sharing your beautiful boy with
The Foundation - Rebecca
Thank you Bec for your permission to share your story and your photo. The Foundation is a place that i miss visiting, as you all made my dear friend Nanook feel at home, i was so lucky to see the love that you all had for my baby, and loved and lost him like he was your own. Agree, nanook was not just my loss, but yours too, so for this, i am sorry for your loss.
"Rosie" (left)- For the past few years i have had the pleasure of meeting some very amazing people that do some very amazing things for the children of the Queensland Children Hospital and surrounding regions. We have met Rosie on many occasions and she is the most loving and warmest persons you will ever meet. She knew nanook very well and supported us on our journey during our Therapy work. We would often see Rosie at events, and she would always make the time to stop by and see Nanook and say hi.
We still see Rosie and we / I will continue to help and Volunteer with the Childrens Hospital Foundation and help keep Nanooks Legacy alive.
Thank you Rosie for your support of Nanook and I in our quest to
help other.
xxx Nanooks Dad.
Rosie Simpson
Nanook touched the lives of thousands of patients, families, carers, volunteers, and staff at Queensland Children’s Hospital, and I feel privileged that I was one of them.
He was an incredible gentle giant who brought so much joy and laughter in his role as one of our most loved therapy dogs.
I had the pleasure of first meeting Nanook at the launch of Telethon in 2018, my first Telethon as CEO and seeing Nanook and Gavin is always a highlight of anyone’s day but especially the kids in the Hospital. On Christmas Day and Easter, Nanook was always there, offering a friendly paw and bringing smiles to some of Queensland’s sickest kids.
He is dearly missed.
Rosie Simpson
CEO, Children’s Hospital Foundation
Thank you Rosie for your permission to share your story and your photo. The Childrens Hospital Foundation was like our second home, Nanook was loved and supported by so many people at the Foundation. I was asked many times that Nanook and I should come work for the Childrens Hospital Foundation full time. ( not too sure if it was me they wanted , or the fluffy boy) lol. Thank you Rosie for what you have done for me, and for my special boy Nanook. Warmest of wishes and Regards, Gavin and Family
"Saxon " - On this day when we were visiting the children, around the corner came this gurney with young Saxon, not looking the best. There was a double take from Saxon Mum, and after I asked if Saxon would like a Pat, hey presto , a Smile was created.
Good Luck on your life's Journey Saxon and Donna.
As much as Nanook saved Saxon that day he also saved me. I was pretty distraught after watching Saxon get the NG tube put in & that was the first time in his life I felt to blame for what he was going through, that it was my fault he had CF. Of course I know I’m not but that particular time I was wrecked with guilt. We will never forget what this beautiful boy did for us.
"Saxon has been through so much & this particular time was the most down & defeated I have ever seen him. It was truly heartbreaking as his mum to see him so down. And then Nanook appeared like an angel & Saxons whole demeanor changed in an instant & he was back to his usual happy self & stayed that way We will never forget what your beautiful boy gave us that day. And we are truly sorry for your loss - I can’t imagine how hard this is for you. We hope you find comfort by knowing how many lives he changed "
Thank you Donna for your permission to share your story and the photo of Saxon. I know that his journey is not over and there maybe more battles to come, but seeing the dedication form both Saxon and you Donna, you will never be defeated. So thank you for remembering our deal Soul Nanook.
"Coen " - As part of our visits t the Childrens Hospital, we meet some children, and also adults that are unsure about dogs. As for Coen, Nanook was a little different, and it didn't take long before he enjoyed our visits and allowed him to switch off from his worries. As you can see, also nearly color coordinated with Nanook.
Thank you and Mel for what you have done for my baby.
When we first met Nanook & his human Gavin we were not in a great place, we were really regular visitors to the Childrens hospital in Brisbane. Our little boy Coen was very sick which wasn’t an unusual situation for him because he was born sick. Our Son was born with a rare disease & born needing a Liver Transplant, he required Monthly trips to Brisbane for his life saving Infusions. Nanook came to us like a large soft gentle fluffy cloud in the form of a gigantic dog.
Kinda like an Angel, he had utmost patience, he was so gentle & he gave off the aura that getting on the floor to bury your face in his thick fur wouldn’t be an out of place thing to do at all. Our little boy wasn't too sure at first but came to Love & look forward to Nanook & Gavin’s special friendship, the visits that we were lucky enough to receive were a real boost to not only Coen’ but to our whole family, we will never forget you guys or the boost to our moral that you brought with your visits.
Thank you Melinda for your permission to share your story and the photo of Coen. Both you and Coen have been on an incredible journey. from the moment we met you both, we knew Coen and Nanook would form a good bond. As you have mentioned Mel, we were there to help in the bad times, but also some of the good times.
"Katie " -Over the years, Nanook shared his love to all, no matter who he met, he just loved them all.
Each year we had the pleasure of helping at the Childrens Hospital Foundation Telethon. The best part about this was meeting wonderful people like Katie that also loved helping, Oh and also getting to see Nanook.
Thank you Katie for the work you do, and also for loving my boy.
I first met Nanook when I Volunteered for the Childrens Hospital Foundation Telethon event. I can’t describe the smile I had on my face when I saw his gorgeous tail wag and his bright bubbly personality walk through the door. Nanook lights up every room he enters. Nanook brought happiness to not only myself but many people in and out of the hospital.
I thank the world every day that I got the chance to have many cuddles with Nanook. His memory is left with us and will never be forgotten. You are missed every day Nanook.
Thank you Katie for your permission to share your story and the photo of you. Some visits we did during telethon felt like Nanook was a star more that the celebrities that also attended. I just wish we could of done one more Telethon. Thank you again for loving Nanook.
"Ethan " -It is always exciting to meet new kids , and their beautiful families. We never ask of why these Children are in hospital, but we are happy to lend a friendly ear, and Paw to some.
Ethan was no exception, he just loved Nanook, and also loved following his journey. No Ethan has his own journey to travel with Nanook watching over him from above.
Dear Gavin and our friend Nanook. Thank you very much for opportunity to meet your beautiful boy Nanook. I have an 11 year old cheeky little boy named Ethan. Ethan was born with a very severe heart condition called HLHS. He was only born with half a heart and there is no cure for his little heart. He underwent several open heart surgeries since his birth. Now he needs heart and lung transplant in the near future. He is a regular visiter at Queensland Children’s Hospital in Brisbane. Usually hospital stays are very boring and not really fun.... Dr's rounds, medication, blood test, needles. He gets nervous and doesn’t like people coming into his room at all.
During the time of his hospital stays they are very difficult and upsetting for Ethan and everybody. The first time we got to meet Nanook and his Daddy it was about 5 years ago. Ethan was very shy and scared. I explained to Ethan that Nanook's job was to bring smiles and joy ! also comfort to sick little kids just like Ethan. Ethan was very surprised how gentle he was. Ethan said, “He was just like a Big big gentle fluffy teddy bear!” His visits brought such a joy and happy moments even we were at the worst moment of our life.
It was not only for children but for us too. He took away the feeling of our stress and would bright up the entire room. Even though it was only for a short period of time but it was enough for a miracle. With my limited words, I can’t to express how I have appreciated the huge impact and work that you have done for us. He gave us the joy, smile and hope we looked for. Oh also, we will maybe change our life, well now we are actually looking for to get a puppy... Well it will be really huge challenge to us.
We know our big friend will lead us the right way. Will you please buddy? Nanooks memory will live on forever in our hearts. Thank you for being there and we will always miss you. Lots of love Ethan Xoxoxo
Thank you Erica for your permission to share your story and the photo of Ethan. Nanook have been so blessed to of met Ethan and your family and or thoughts are with you all with some rocky roads to follow.
"Jacquie " - Each week when we had the chance to visit the Surgical unit, it was like a surprise visit. some days we may have 10 children and their families, and other days a very full ward. It felt like we were doing "Bed Hopping", but all the children and families couldn't wait for us to get to their beds to have some Nanook time.
And the whole time, the Nursing staff holding back their excitement waiting for their time of Pats and the famous "Nanook Cuddles"
The surgical day unit is a busy hive of activity. With so many kids returning from theatre all day long it's a very noisy ward. Our ward is a long open planned unit where u can see from one end to the other which contributes to our noise. There was one majestic animal that could instantly quieten our ward.... He came every Thursday afternoon. His name was Nanook.
Nanook had the ability to cast a spell across our ward. The mood immediately changed from hustle and bustle to a sense of calmness. Everyone waited patently for their special time with Nanook. We could have up to 25 children plus staff all waiting to have a photo, a pat, and to ask questions. Gavin never rushed anyone. Nanook was gentle and also very patient. Thursday was my favourite day at work.
A day that made us smile, made our children's Hospital stay a very memorable one. Imagine coming to Hospital and having this incredible fluffy gigantic dog who's head was as high as the bedside table come and say hello to you!! It was the best medicine for everyone. Our hearts broke on the day that Nanook flew over the rainbow and Thursday's are just not the same.
We are very grateful for everything that Gavin and Nanook did for QCH and we will be eternally grateful.
Thank you Jacquie for your permission to share your story and the photo of Robyn ( sorry you didn't get a Photo of you and nanook) .You and your team accepted Nanook as your own and loved having him wander the wards " Casting his Spell" on the children he met. So Thank you Jacquie and the rest of the team of Day Surgical Recovery.
"Holly " -I can recall many a stories when the children wanted Nanook to stay in their bedroom at the Hospital when they were there. I gave some of them the options, If he stay here, you have to get up in the middle of the night and take him out to the toilet. I had also mentioned that you would have to pick up his Number Two's, At this point i lost most of them.
I so wish I could of left him there to help them manage their pain and suffering.
We had the pleasure of meeting NANOOK when our daughter had her 3rd open heart surgery at QCH. This gentle fluffy giant dog came in and she fell in love and just had to get out of bed to pat and cuddle him. She looked forward to his visits and it was such wonderful therapy. She wanted to take him home, somehow I don’t think Gavin would of let that happen.
Thank you Gavin and Nanook for giving your time to help kids get through the hard times in hospital and helping create a more positive environment for the kids in hospital. When Holly talks about hospital Nanook is definitely one of the things she remembers. She doesn’t ever talk about the pain she talks about Nanook and the other volunteers and visitors she had.
Thank you Tammy for your permission to share your story and the photo of Holly and Nanook .The two of them were like peas in a pod and just loved seeing you both. The best part was seeing the smile on Holly's face when Nanook walked into her room. Just priceless. Thank you and warmest of wishes to you both.
"Connor " - A bond and a connection that will last a life time.
From the get go, Nanook and Connor created special moments and helped each other in time of need. Even so when Connor became a reporter with "Juiced TV" and interviewed Nanook and I. Less than 6 mths later, Nanook was to be gone.
The best news is, Connor is doing well and he and his mum have given thanks to Nanook and the great work he did with them in the time of need.
Nanook. Just hearing his name puts a big smile on our face. The first time we met Nanook we knew he was very special. He had such a calming energy. He had a way of letting you forget all of your worries for even just one minute which is very needed when you are in hospital with your child. We have been in and out of the Qld Children’s Hospital for the last 5 years. Connor has a rare and very serious condition.
We could see the way Connor responded to Nanook and kept him calm. Connor unfortunately ended up in ICU fighting for his life for 3 weeks. It was a miracle that he pulled through. When we went back to our favourite ward - 10A - for a very long recovery process, Nanook came to visit. I’ll never forget Connor laying in bed, barely being able to move.
The beautiful Nanook very gently put his head on Connors bed and rested it right next to his hand. He just sat there while Connor put his hand on his head. It’s like he knew something was seriously wrong. Connor then tried to sit up for the first time - he just had to be with him. It’s hard to put into words but one of the many amazing moments we had with him after some very dark days.
We would look forward to his visits every week. They had a special bond. Connor was able to do a Juiced TV episode with Gavin and Nanook when he was well, not too long ago. It was amazing for us to see how far Connor had come. They have both been on this journey with us and have had a huge impact on our lives without probably even knowing. Nanook and Gavin we will never forget you both and appreciate all of the love you gave us. In Connors words....
Thankyou for cheering me up over all of those years. Love you both from Connor.
Thank you Nicole for your permission to share your story and the photo of Connor and Nanook .would i say that they are both Movie Stars ?? no, I would say that they are soul mates and they were brought together for a reason.
A reason that only Connor and Nanook would share. i was so so grateful and lucky to of met you both, but ever more special, Connor got to meet the Legendary - Nanook Samuel Devine.
Thank you Nicole and Connor.
"Katie " -From the beginning of when we started to Volunteer at the Childrens Hospital, Nanook started to build some very strong relationships, not just with the Children and Their families, but the dedicated team that made up the Childrens Hospital. I remembered been asked if we would like to visit PICU (Paediatric Intensive Care Unit) an area of where the children and there families had extra care due t their illness or injury.
This was a very special place and the emotions were high for the families. Without hesitation, we were honored to do our part to help these children.
Even on Christmas day we got to see the wonderful Katie working her magic beside Nanook to make these children all better.
I remember the first time I had ever met Nanook, he was wearing a sparkly red tie, he had big brown eyes, and had the softest fur ever! I had heard about the famous big fluff ball that was visiting the children in the hospital, he wasn’t just a therapy dog for the children but also the staff at the hospital too!
Everybody, and by everybody I mean EVERBODY wanted to see him when he was in the hospital! Nanook had the kindest soul, and he brought so much joy and distraction to the children and families. It was amazing to be in the presence of Nook and Gavin, to watch their bond and how much of a positive impact they made on each person they came across. Nanook made everybody’s day that bit better, he had SO much love for everyone.
Even my family and friends that are overseas know of Nanook, He was loved even from 10000 miles away! We all still speak so fondly of Nanook at work, he had an impact on every single one of us.
We all miss you
Thank you Katie for your permission to share your story and the photo of You and Nanook .You all do an amazing job to care for not just the children, but the families as well. You made Nanook feel so welcomed when he entered your ward. He was part of your family too. Thank you Katie for your warm nd caring words. I will never forget what you have done for my boy.
"Makaela " -Nanook and i had very rewarding visits to the Childrens hospital, but none more so than when we met Makaela.
I know Nanook was not a Doctor, He was Not a Surgeon, he had no formal Medical Training, but knew how he could help. Nanooks "Wolf Spirit" found its way to Makaela and he helped her on this night.
Seeing Makaela on the floor was very moving, seeing the surprise in her mums face when she started to stroke him was priceless and a memory that i will hold dear for many years to come.
In 2017, our daughter Makaela was admitted to Lady Cilento Children’s hospital with paralysis from her neck down. Having being diagnosed with Functional Neurological Disorder in 2016, this was not her first hospital admission, however it was the most terrifying – none of her previous symptoms had left her in this condition.
Makaela’s love for furry four legged friends was nothing new. Being from out of Brisbane, she was missing her own fur baby deeply and we were very excited when we learnt that we were able to put her name down on the list for a visit from a therapy dog.
The first time Makaela met Nanook we were getting ready to take her off the ward for a “break”. In her wheelchair we were making our way out when what could easily be mistaken for a small horse was walking towards us. Never questioning why this beautiful creature was on the ward (or that he was there for any other purpose than to visit her), Makaela fell instantly in love. After assurance from Gavin that it was fine, we supported Makaela onto the floor where, unable to support herself, she lent against Nanook who took her weight. With an arm wrapped around him lovingly, we noticed Makaela’s fingers start to move to stroke him.
Functional Neurological Disorder is a condition where the messages between the brain and the body get confused. Symptoms can be treated and we knew that Makaela would overcome the paralysis she was experiencing – we just had to retrain her brain, or (as it is frequently described as), trick it into forgetting to get confused. Seeing Makaela’s fingers start to stroke Nanook was one of the first signs we had that her brain was being tricked.
That particular hospital admission lasted 6 weeks and every possible opportunity that arrived to see Nanook was eagerly anticipated. Whether it was on the ward, at many of the Children’s Hospital Foundation events and activities that Nanook supported, Makaela always made a bee-line for Nanook and his other therapy dog friends.
Over the next two or so years, Makaela had a number of hospital admissions, not all of them at LCCH, but some at the Mater. On those occasions, we always knew that if it was a Thursday night, we would make our way down to LCCH to visit the Starlight Room in the hope that we would be able to run into Nanook and Gavin on their rounds. You can only imagine our surprise when on one occasion we had reluctantly accepted it was time to head back to the Mater and waiting for the lift, the door opened to have the doorway filled with the beautiful Nanook...... needless to say, getting back was more than slightly delayed. Even though Nanook had finished for the night, we weren’t on his visiting list and he was coming down for a drink, Gavin and Nanook still stayed and visited with Makaela.
Over the years, Makaela has been lucky to have visits from around six different therapy dogs, but none of them ever touched her heart or held such a special place as Nanook and Gavin. Best described as a gentle giant he has touched the lives of so many children and their families and we will always be grateful for the time that he gave so freely and completely.
Best Friends Furever.
Thank you Desiree for your permission to share your story and the photo of Makaela and Nanook . When Nanook and I do our visits, we love seeing the excitement on the childrens and families faces, but knowing that in events like meeting Makaela and seeing what we saw, re affirms to me that Nanook was hear on this earth to be more than just a "little Horse" he was a "Magical Creature" and he was here to sprinkle some Magic. thank you for your kind words.
"Elloise " - Our visits to the Childrens Hospital is only planned as far as getting to the frond door, But when the doors open, what is behind there is a surprise to us. Meeting Elloise was one of those surprises. A surprise that will stay for me for a long time.
We have been so lucky, no i should say honored to spend time with Elloise and her mum and allow Nanook to say Hi , and just chill out for a while.
It was the lease we could do considering this was going to be one of the last few visits Nanook was to have.
We had the pleasure of meeting Nanook Samuel and his Dad Gavin in February 2019, It had been a week that took us by surprise and knocked the wind right out of us. My then 16year old daughter had gone to our GP with multiple migraines, sent for and MRI, we were urgently summoned back the next morning for the results, he broke the news, showed us the scans and told us to go immediately to the Qld Children’s Hospital, where the Neurosurgical team were waiting for us. She was taken in for emergency brain surgery.
She had an Interventricular Arachnoid Cyst measuring about 6.8 x 4.9 x 4 CM in her right ventricle, The majority of that week was a blur, between her surgery, her grandmother having surgery and her great grandfather passing away on the day we went to hospital, you could say our moral was very low and her pain was quite high.
Then in walks this incredibly gorgeous fluffy giant pulling along a man with a smile almost as big as his dog, and for the next little while pain and problems were forgotten, smiles and laughs filled the room as we learnt all about Nanook, patted, played and gave him treats. A short time that will forever be in our hearts and memories, he was such a gift to so many.
Gavin and Sandy, you too are a gift, and an inspiration, all the time you have donated to bringing joy not just to the kids and families from the hospital, but also to the aged homes you frequented and the many fundraisers you brought your beautiful boy to, Thank you from the bottom of our hearts, we hope we get to meet Sam and Mya (under better circumstances) perhaps walking along the waterfront one day or if there is a fundraiser/ meet and greet, and we look forward to seeing their adventures when they follow in the massive footsteps of their big brother.
Nanook, you are thought of often,
and missed dearly. Love Sam and Elloise
Thank you Sammi for your permission to share your story and the Beautiful photos of Elloise and Nanook . The Video says it all, they are both just so super chilled and relaxed and are just loving being with each other. I am sure Nanook could of stayed there all night. thank you and warmest wishes to Elloise for looking after Nanook.
"Tahila " -From time to time, "Things happen for a Reason". Nanooks visits to the Queensland Childrens Hospital brings joy and hope to so many. Not just to all the Doctors, Nurses and Families, but to the beautiful children he meets. Little did we know in early 2020 Nanooks time was drawing to an end on this earth.
One of our very last visits to the childrens hospital would be to spend some time with Tahila and later we were to learn of her own battle .
Seeing you again over a year later gave me hope and joy. Joy that Nanook got to meet you and your Mum and was able to help you on this day.
Meeting you again this day makes me proud of you and what you have been able to do, and the strength to battle on.
I hope you fel Nanook still beside today, as he was that day of your news. Thank you Tahlia and Mellony for Remembering Nanook and myself also.
God Bless to you both.
My Story
It was the 28th of February and I was sitting on my hospital bed at night just thinking about everything that had happened that day. Cancer they had said. I honestly had not yet accepted this harsh new reality and I was just trying to ignore the fact that i’d been hit with that news. I was 15 years old! How could I have lung cancer? None of it seemed to make sense, however, little did I know an angel was just outside my door. This angel was in the shape of a dog, the biggest dog I had ever seen, with a friendly face and a thick fluffy coat.
I can’t remember what I was thinking about when Nanook walked around the corner of my blue hospital room curtain, but I do remember that any thoughts of cancer were pushed to the back of my mind as I focused on how exciting a dog in hospital was. Nanook sat by my bedside as I patted his fur and asked Gavin all about him. I was so intrigued by this big friendly giant. Well, 10mins passed and it was time for Nanook to go and make other children happy. I gave him one last pat and silently thanked him for coming to comfort me. He was sent to me for a reason that day.
After Nanook left, I followed his page on Instagram just so I could follow his journey, little did I know that I would also soon have to witness the sadness of his passing. My heart broke when I saw the news Gavin had posted and yet I was so grateful that he had been a part of my life, even for just ten minutes.
Now it is over a year later and life has made this big world seem very small. Since meeting Nanook I had another surgery, followed by four months of chemo. I am currently in remission and have recently spoken about the Sony Foundation’s YouCan Stay Program at the Quest Hotel’s National Conference which I was privileged to be involved in. After I had finished my speech we were all sitting out in the courtyard having lunch when we were told that there would be therapy dogs coming for a visit. At first I didn’t really think too much into it, however as soon Gavin walked in I looked straight at Mum and said “That’s Nanook’s Dad”
One year on, I was celebrating the fact that I am able to live my life and spread awareness about amazing causes and Nanook found a way to come back into my life in one big full circle moment. I was fortunate to talk to Gavin where he gave me a Nanook pin in order to keep him with me.
The pin is sitting on my shelf in my room and
Nanook will always have a special part in my cancer journey
Thank you Tahlia and Mellony for your permission to share your story of Nanook and the photos of you two .
Sorry for the tears when we spoke last at the conference. It was my pleasure to bring Nanook in that day to see you and your Mum, But it was you that returned the favor to me when you remembered who i was and that you spoke highly of Nanook and shared with me your Story and Journey.
I hope you feel Nanook beside you and that he continues to support during during your life. I am sure
His badge will remind you of who he was and that he will not be too faraway from you.
"Karletta and John " - in 2015 it was a dream of mine to Travel to the deep heart of Alaska and see and feel the area where Nanooks heritage originated from this meant that i would be away from our boy "Nanook"for up to 4 weeks. Finding someone/s to not only look after our home, but one of the most important things / person. animals in my life. Yes, Nanook.
We interviewed up to 8 people, complete strangers that we were going to entrust our pride and joy with. And so arrived - John and Kaletta. Two beautiful souls that embraced Nanook like a son, well it was Nanook that embraced them.
We felt so at ease with them both, and we knew once we were in another country, K & J would spoil our baby to no end.
Karletta and John travel the world these days and enjoy life to the fullest, and we are so grateful that we found them and built a great friendship.
So please take the time to read their story and the adventures they got up and I think so many others would of loved t do with Nanook.
NANOOK, The Alaskan Malamute Who Knew Stuff (and Healed People)
Nanook knew stuff I didn’t expect him to know. Every morning he’d sneak in the bedroom, and snoop around – clothes cupboard, a basket, a drawer, or on the floor. He had one mission to fulfill. To steal the first pair of my knickers and then sit still, staring, waiting. He’d sit at the end of our bed, knickers hanging from his mouth. With a cheeky grin, he’d patiently wait for our morning chase to begin.
During the four weeks we were privileged to care for Nanook, not once did he ever go for John’s underwear. Why should he? By six a.m. John was already up percolating coffee. No need to wake a man already awake. But he somehow knew by stealing my knickers he’d accomplish two things: Firstly, he was guaranteed his favourite treat, as I bartered a Smacko’s in return for my knickers. Secondly, he knew his daily walk only happened after I got out of bed.
“The sooner she gets out of bed, the sooner I get to walk.” He must have said to himself. Our twice-daily walks were a highlight for Nanook, John and me. We noticed Nanook just knew stuff. Like the day he took us for a walk to his favourite park. We’d usually head straight for the off-leash area where he’d run free, fur blowing in the wind. But this particular day there was no room for a 60kg fluff ball on the loose. So, we took a seat beside the children’s play area waiting for his turn. Suddenly, a tiny blonde headed toddler standing at the base of the slippery slide started to scream.
Her father rushed over trying to settle her. He kneeled down, “Come on darling. It’s okay.” He patted her head. Her face turned red, and she screamed some more - enough to send the other children scurrying. Nanook’s head turned alert toward her direction. He tugged firmly on his lead and pulled me forward off the seat. He moved steadily toward the screaming child. At first, I worried if the sight of this ginormous teddy bear would scare her. To my surprise, the little girl stopped crying. She reached out and grabbed a fist full of fur and smiled.
“Doggy daddy. Doggy.” She settled down.
I wasn’t the only one surprised. Her Father’s eyes boggled, and his mouth dropped open like catch door. “Sometimes she has fits. It’s been a difficult year. I’m amazed she’s settled right down.” It wasn’t just children Nanook helped. At the time we were entrusted with Nanook’s care, John and I were going through a major life transition. Transitions though exciting, can be stressful, and when you’re letting go of old stories that no longer work for your life, it can be unsettling and painful.
Nanook added the right dose of love and play that we needed at the time. The way he insisted on dining with us, jumping on the bed, how he’d play hide and seek with me – all his cheeky games were a source of joy. Nanook made it quite clear that while he liked morning knicker games with me, John was his playmate of choice every other time. He quickly tired of my hide and seek antics, and repeatedly plopped his slobber covered toys right in John’s lap. TV viewing was the never the same after that.
As our four weeks with Nanook ended, we were left with another special memory. That is on the morning, of the afternoon Gavin and Sandy were due to arrive back home. Right from the morning, Nanook sat by the closed front door. He had never done that before. I turned to John, “Nanook knows stuff. He knows Gavin and Sandy are coming home. I wonder if they are coming home early? Sure enough within ninety minutes a car pulled up. Upon opening the door, Nanook bolted out the front to greet Gavin and Sandy. To witness the reunion of Nanook with his Gavin and Sandy brought us much joy and happiness. It was an honour to take care of him on their behalf.
It was with great sadness we had to say goodbye to Nanook. We draw comfort in the memories he gifted us. We pray his spirit of healing lives on, that his work continues with Sam and Mya Grace and that through their work, Nanook continues to touch lives as he did ours.
John & Karletta – 4 Week Foster Parents for Nanook
John and Karletta, you came into our lives for a reason, you embraced Nanook like a son, and i think he tested you also like a child. reading your words and seeing Nanook via someone's else eyes, truly tells me that he was someone very special. Not just to me , but to so so many others.
Thank you for sharing your story with us all and giving me a lasting reminder that he did good and i so wish he was still hear with me, but also hear for everyone else.
Thank you for allowing us to share "Ýour Story" of NANOOK,
The Alaskan Malamute Who Knew Stuff (and Healed People)
"Pip Forbes (Russell) " - in 2017 I had the delightful pleasure of Meeting Pip and her amazing team of Juiced TV.
She is the founder and Managing Director of this amazing production company.
Pips Team pulls together stories about the events that take place in and around our childrens hospitals, but the twist is, the Reporters are the Children.
The great humor and laughter that this team brings to the children and their family is just beautiful .
There are many people who have a goodness in their heart and strive to make a difference in the lives of sick kids, but Nanook truly had something extra special about him that’s hard to put into words. Any hospital hallway or room would light up when he was around, not just on the faces of the kids, but on the faces of parents, nurses, doctors, volunteers… and standing beside Nanook for every visit and event was Gav.
How very lucky we all are to have had their presence, generosity and kindness inspire us to make the world a better place
Thank you Pip for your permission to share your story. When Nanook and I first met you, you were full of life and I could see the passion you had to make these children's lives so much better.
You made Nanook and I feel like part of the Juiced TV family and we loved every visit we made to your office. So thank you Pip and the Juiced TV team for making us feel as part of your family.
I will be forever grateful for what you did for Nanook.
Pip Forbes :-
Founder / Managing Director of Juiced TV
"Piper " - Meeting by Chance . Our weekly visits to the Childrens Hospital was always exciting , as we never new who we were going to meet. But for me, i am not too sure how to explain it, but seeing the connection that Nanook had with these children was no short of amazing. If i can say it, it was like mystical / magical to see the connect Nanook had with these Kids, Its like he knew stuff. Just like the connect he had with Little Piper that day.
Our story:
"We came down the stairs from level 3 and Nanook was standing beside you with a few volunteers. Our daughter had a nasogastric tube in and was unwell and sad. When Nanook saw her, he stood up and walked over to her, while you just followed his lead. Somehow he knew that she was sad and he cared. He stood just below eye level with her and he didn’t look at anyone else, just Piper. His little face showed so much love and concern for her. It was a magical moment that has forever touched our hearts.”
Lots of Love,
Hannah
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Thank you Hannah for your permission to share your story.
Things happen for a reason, Meeting you and Piper that day was enough to keep us going. Knowing that , if only for a few moments, we had made a little difference in someone's life.
Its not just about sharing a pat, or a cuddle with Nanook for the kids, but its also about you as the family and what we can do for you.
What is continually rewarding, is that Nanook still wonders the halls of the Childrens Hospital and he continues to watch over the kids and their families.
Like these Painting and Pictures of Nanook on Level 2 and Pre Surgery help to sooth the feeling of the kids, and reminders us of what he was able to do for so many.
So thank you Hannah and Little Piper for Remembering my Boy.
"Mikayla " - Over the years that we visited the children of the Queensland Childrens Hospital, we had the fortune of meeting some amazing kids and their so ever supporting families. Meeting a young lady like Mikayla was one of many highlights over the years, and we are so blessed, that its people like Mikayla that hold Nanook deep in their heart. So thank you
"Dear Nanook
When i was 17 i was admitted to what was at the time Lady Cilento. I was terrified because it was my first time alone in the hospital. I was upset and having a panic attack. Being tube fed and watched by a nurse. Nothing would calm me down so my 1v1 decided to take me on a walk. There you were the biggest cutest dog i had ever seen. My tears then turned into happiness just by your presence. I didn't know if i could pat you because i thought maybe you were a service dog. My nurse shuffled me over and i spent 20 minutes calming down and loving you. Then in 2019 we met again when i was well at the telethon! I was the first to spot you and ran to you and gave you the biggest hug. When you walk into the room you just made everyone so happy. I may have only met you twice but you made my hospital visit so much better. I would look forward to the days you would come to the hospital because your lovely owner made sure to stop by my room and get to say hello to me. You still to this day make me so happy and im forever grateful to have met such a beautiful boy like you. Thank you Nanook for everything you did for sick children like me 💖
Regards Mikayla.
Thank you Mikayla for your permission to share your story.
As Nanook came into your life while you were in Hospital, you too came into his life many years later while you were Volunteering at the Telethon event. So for us , this was like full circle. You too wanted to be part of helping others, and wanting nothing in return for your work.
But it so happened, Nanook at the time was your repayment for the work you TOO did that night at Telethon. So thank you to you and i hope you continue to have a wonderful life. Nanook will continue to look down on you.❄